The World Economic Forum is committed to improving the state of the world through public-private cooperation.
We are an international organization that brings together global leaders to shape agendas and drive collective action.
Job Title: Event Technology Services Specialist
We are seeking a highly motivated and organized professional to join our team as an Event Technology Services Specialist.
This role reports to the Head of Event Technology Services within the Global Programming Group (GPG) and requires someone with strong project management, coordination, and stakeholder engagement skills.
The successful candidate will support the delivery of physical and virtual events, manage digital solutions/products for our internal GPG team, and collaborate with various stakeholders, including IT Teams, technology suppliers, and event management firms.
Key Responsibilities:
* Manage and drive IT projects, including planning, logistics, and resource allocation to deliver successful technology solutions for Forum Annual and Regional Meetings.
* Collaborate with multiple internal units (Digital Technology, Security, Event Management, Participant Services, Design, and Infrastructure) to integrate technology according to their requirements.
* Identify new technology innovations to improve Events and enhance participant experiences.
* Establish measures for success, write debriefs, and create executive summaries.
* Travel abroad for durations of 1-4 weeks several times a year.
* Understand the Forum's strategic goals and objectives and deliver digital products/services that support business outcomes, operations, and processes.
* Work with stakeholder teams to define product vision based on business and user needs.
* Plan, prioritize, and implement new product functionality, processes, and tools with an emphasis on iterative, agile deployment.
* Drive operational excellence and process/product design that supports operational performance.
* Gather, organize, analyze, and document requirements; understand business and user pain points, and identify effective product solutions.
Requirements:
* Bachelor's degree in computer science or related field.
* 5-10 years of relevant work experience.
* Experience in Event IT management, IT infrastructure, and Event IT product management.
* Proven leadership ability, project management, and agile methodologies.
* Strong organizational, analytical, and problem-solving skills.
* Excellent written, digital, and verbal communication skills in English. German is a plus.
Why Work at the Forum:
The Forum believes that progress happens by bringing together people who have the drive and influence to improve the world. We strive to build awareness, cooperation, and collective action to drive positive change.