At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting journey? Join the Nespresso team- Reimagine what coffee can be. Reimagine what you can become.
Position Snapshot
Location: Vevey, Switzerland
Company: Nespresso HQ
Act. Rate: Full-Time
Type of contract: Permanent contract
Target start date: As soon as possible
Travel rate: around 15%
What We Offer At Nespresso
* Exciting opportunities to develop your career your way
* Flexible working arrangements - facilitating creativity and collaboration
* A culture of diversity, inclusion and belonging where individuality is celebrated, and you can be the real you!
* Quality and sustainability at the core of who we are and a critical vision of driving positive change
* The opportunity to be part of a B Corp certified company and one of the world’s most trusted brands
Position Summary
As a Digital Program Management Office Manager, you will drive a complex digital programs portfolio and lead a team of Program and Project Managers to ensure successful project delivery across the many functions of Nespresso & Nestlé (IT, Supply Chain, Commercial, Finance, etc.). Your responsibilities will include structuring, planning, executing, and closing programs, while managing risks, quality, and procurement. As an agent of change, you will be accountable for achieving strategic objectives through digital programs, supporting the portfolio, and identifying transformation opportunities.
Additionally, you will develop and coach the team, implement best practices and program/project management waterfall and agile methodologies to improve ways of working across the department.
A Day in the Life of a Digital Program Management Office Manager
* Drive complex digital programs by implementing the Nespresso Roadmap aligned with business ambitions
* Be accountable for achieving business strategic objectives through large digital programs, with autonomy and flexibility on scope, timelines, and budget
* Support the portfolio of digital programs and projects, ensuring a healthy ideation and demand pipeline
* Identify new digital and business transformation opportunities and drive them through all functions and layers
* Lead and develop a high-performing team through recruitment, onboarding, performance management, succession planning, and personal development
* Create a culture within the Digital Program Management Office that supports the overall strategy and promotes a customer-centric digital experience
* Plan talent and succession for global and regional resources and positions
* Build and maintain internal and external relationships, working with key stakeholders and cultivating a network of experts
* Support the ongoing transformation of the Enterprise PMO and shift from IT programs to business transformation and IT programs
* Manage budgets and costs according to Nestle Group and Nespresso policies, taking corrective actions when necessary
* Contribute to the development and enforcement of program management best practices and guidelines
* Accountable for delivery of successful business and tech transformation programs, including identification, initiation, structuring, and execution
* Execute Nestle-led business transformation programs where Nespresso is a part of the group scope
What Will Make You Successful
* IT background
* Extensive in-depth Program Management experience, managing global transformations in multiple zones/markets and functions
* Expertise in Program and Project Management methodologies
* Experience within Business Management and/or Function Operations Management
* Extensive experience in leading teams with a track record in developing people, ideally managing virtual teams across multiple countries
* Managing cultural diversity and understanding how to work effectively with various cultures
* Experience in managing cross-functional changes/transitions/transformations and providing recurrent reports to executive board members
* Excellent communication skills and ability to influence with and without authority as well as facilitating issues and conflict resolution in complex environments
* Understanding the roles of teams and units contributing project team members and the roles of units within the business and functions
* Full business proficiency in English
Nestlé is committed to the accessibility of its recruitment process. If you require an adaptation during the recruitment process, please do let us know so we can support you effectively. All information will be treated confidentially.
At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.
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