Job Description
We are seeking a highly skilled Field Service Engineer to join our EMEA Aftermarket Team in the Lausanne area. As a key member of our team, you will be responsible for leading and executing installations and validations of cutting-edge Sievers analyzers, conducting precise maintenance and calibration at customer sites, performing timely repairs and on-call duty for urgent requests, managing technical documentation and customer relations, providing expert technical support, and training and mentoring new team members.
Your Key Responsibilities
* Lead and execute installations and validations of cutting-edge Sievers analyzers
* Conduct precise maintenance and calibration at customer sites
* Perform timely repairs and on-call duty for urgent requests
* Manage technical documentation and customer relations
* Provide expert technical support
* Train and mentor new team members
About You
We are looking for an individual with a valid Swiss work permit, an engineering, chemistry, or laboratory background, fluency in English and French, and a valid driving license (B). Laboratory equipment troubleshooting skills are also essential.
Preferred qualifications include pharmaceutical industry knowledge, GMP knowledge, and residence in or around the Lausanne area.
What We Offer
* Freedom to manage your own schedule
* Mix of field work and remote support
* Small but very effective teams to up to 7 persons and international collaboration opportunities
* Direct impact on pharmaceutical quality control
* Continuous learning and growth through our outstanding mentoring program designed to support your professional development
* Flat organizational structure with direct reporting to DACH Field Service Manager
* Defined KPIs for successful and directional improvement (Customer Satisfaction, Utilization, Capacity, timely admin work, etc.)
* Building a partnership with our customers
Why Join Our Team?
* Personalized mentoring from experienced engineers
* Genuine work-life balance
* Opportunity to leave a footprint in the company
About Us
We believe happy employees create exceptional results. That's why we invest heavily in your development, comfort, and success. At Veolia, you're not just filling a position - you're joining a movement toward environmental sustainability while building a rewarding career.
Veolia embraces diversity and evaluates all applications without discrimination.