:
1. To collaborate closely with other teams to enable the creation of project documentation and to ensure it proceeds in a timely and controlled manner
2. Generation of Production orders in ERP system (GPM) and associated documents
3. Generation of Label Print orders in ERP system (Clinical Labelling system) and associated documents
4. Participate in pre-operations meetings ensuring that the technical specifications and possible operational challenges of new projects are discussed and resolved at an early stage.
5. Attend close-out meetings to review the success of projects and participate in continuous improvement opportunities where appropriate
6. Manage online operational issues and resolve challenges to ensure that operations continue with minimum disruption
7. Understand and follow all job relevant Thermo Fisher Standard Operating Procedures
8. Act as the SME for the ERP system (GPM) users for the Client Services department ensuring that GPM issues are investigated and resolved quickly in conjunction with GPM super users and the IT dept
9. Manage documentation administration tasks where appropriate to facilitate the documentation process
10. Find opportunities for process improvements beside others to improve and revise Thermo Fisher Standard Operating Procedures
Minimum Qualifications:
11. Bachelor’s degree or equivalent education, ideally in pharma or commercial environment
12. Organisational talent & motivated & independent
13. Excellent grammar and writing skills
14. Proficient computer skills
15. Work in a fast-paced environment
16. Good written and spoken English knowledge
Preferred Qualifications:
17. Experience in pharma industry, commercial operations, quality and GMP skills
18. Experience in technical writing
19. Customer service experience
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