Direct message the job poster from Source Technology
Senior IT Recruiter - Hiring External IT Staff in Switzerland - at Source Technology Part of SGI GmbH Tasks & Responsibilities:
Resolve incidents reported by business users on Banking applications
Coordinate between various teams within Banking and internal IT teams to fix major incidents
Communicate updates to business users
Document issues and resolutions using internal systems
Contribute to long-term system enhancements either as a developer or a business analyst
Must haves:
At least 3 years’ experience working at a financial institution as engineer / technical support in a banking environment.
Experience working with order management systems (esp. FIS Cross-Asset Trading and Risk Platform / FrontArena)
Hands on experience working in an ITIL (Information Technology Infrastructure Library) environment / knowledge
Experience working with Oracle Database or Microsoft SQL Server, and writing SQL queries
Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk).
Familiarity with monitoring and diagnostic tools (e.g., ELK)
Seniority level Mid-Senior level
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting and Banking
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