For our partner located in the canton of Fribourg, the Gi Life Sciences team is looking for a:
CUSTOMER SERVICE SPECIALIST
Temporary long term contract
Your missions:
* Order management from receipt to dispatch
* Be the point of contact for internal and external clients
* Arrange transport for export shipments and track them to delivery
* Customer Complaint Management
* Issue or examine shipping documents or any other document required for export, import or banking
* Provide basic information on the company's products
* Management of billing documents
* Management of incoterms
Your profile:
* Minimum of 5 years experience in a similar position and in the life sciences field
* Experience in the supply chain
* Good knowledge of Salesforce and SAP
* Very good knowledge of written and oral English (C1 min)
* Ability to perform multiple tasks independently or as a team
* Excellent communication skills and good priority management
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