MCI is a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise:
Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
Job Description: MCI Benelux SA is looking for an enthusiastic Senior Project Manager.
As our new Project Manager, you will be designing, planning, developing, and delivering events.
Your mission Leadership & Relationship Management Regular and frequent communication with clients to monitor client satisfaction
Planning of operational roles within their event/project teams
Maintaining good internal communication within the event/project teams
Maintaining enthusiasm and professional standards within their event/project teams
When appropriate, proposing the full range of MCI services to current and potential clients
Project Management Implement and organise each project/event, from A to Z (design, plan, organise, deliver, measure results and impact) in line with the goals and objectives of the client
Manage professional/technical and support staff on both a professional and administrative basis
Day to Day project management with a proper usage of all MCI operational tools and SOP
Building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, negotiating rate with hotels/venues
Regular reporting on project operational progress to the client
Responsible for the logistics part (retro planning, timeline, operational planning, quality, budget, resources)
Participating in event debriefings, gather client feedback and reporting on budget after closure of the event
Work hand in hand with the PCO team and with the marketing team and report directly to the BU director
Communication Co-articulate and participate in the revision of all communication linked to the event with the client (i.e.: speaker briefing, script development, e-blasts, website content, etc.)
Co-creation of event websites according to the given instructions (i.e.: content, speaker, registration) with the Customer Care Department
Admin, IT & Tools Demonstrate effective set-up and usage of available event management software (e.g.: Aventri, Cvent, EventsAir, TEAMS, Slido, etc.), virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference tools (such as WebEx, Zoom, Interactio, Kudo)
Respect of the GDPR regulations related to events and all connected activities
Keep up to date with technological trends and devices to incorporate technology into projects
Finance Management Capability to build and manage event budgets (cash flow, payment terms, cancellation, added value and savings)
Ensure the profitability of the events and projects organised by managing and verifying all incomes and expenditures
Operate proper financial reconciliations of all projects handled
Adherence to existing SoPs and financial guidelines
Your profile Eligible to work in the EU
A minimum of 5 years experience in the meetings industry demonstrating consistent progression in roles and responsibilities
Experience in planning, developing and delivering events in the private sector in an international environment
A proven track record of managing and motivating teams and delivering small- and large-scale projects in a service environment
Fluent in English (verbal and written level C1); any additional European language is a plus
Proficient in the Microsoft Office package (Word, Excel, PPT, Teams)
Experience with management and operating of budgets/financial control
Assertive, proactive, client-centric but also flexible, agile and committed especially in busy periods
Excellent inter-personal skills with an ability to motivate and coach people
Leadership skills and problem-solving minded
Time management skills as part of your DNA
Quick learner and easily adapt to fast-paced environments
Able to travel all around the world
Available to join the team rapidly
We Offer The opportunity to work in an international and dynamic environment with multi-cultural colleagues:
a full-time job (40h/weeks with 12 recuperation days per year)
a competitive salary package which includes: meal vouchers, hospitalisation, and group insurance
continuous learning & development opportunities via our MCI Institute (online & offline L&D suites)
open-minded company with room for creativity & innovation
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!
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