We are looking for an experienced SAP technology professional expert (SAP Basis Senior Engineer) who should have a proven track record in Administration in SAP systems operating in a High Available environment.
SAP Basis Engineer Responsibilities
* Work on SAP Basis activities for projects involving HANA migration and S/4HANA conversion.
* Deploy, configure, and manage Pacemaker based HA cluster for SAP and HANA (VMWare/BareMetal).
* Identify and resolve architectural and design issues in existing Pacemaker setup.
* Troubleshoot complex Pacemaker software and Linux OS/infrastructure issues.
* Provide day-to-day operational support which includes handling tickets, planned activities, incidents, customer meetings, and root cause analysis.
* Ensure SLAs are met with respect to tickets as well as planned activities like yearly BCO Tests (HA, DR, Backup Restore, HANA Patches, etc).
* Participate in incident management, troubleshoot service requests, and resolve downtime extensions.
* Accountable for ensuring round-the-clock availability of SAP systems using high availability solutions.
* Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.
* Develop and implement backup/recovery, DR, and high availability strategies for SAP workload.
* Good understanding of IT security and OS hardening.
* Manage multiple tasks, work in a team environment, and be responsive to project and customer needs.
* Ensure day-to-day quality service delivery and define, track, and achieve various ambitious service KPIs and SLAs.
* Quick responses during escalations, take proactive steps to avoid escalations, and drive initiatives to improve operation and stability for our customer system.
* Ability to create good documentation.
* To take on-call/on-duty/weekend tasks based on shift schedule.
What you'll bring
* Experience in technical operations as a SAP Basis Engineer in SAP ABAP based environments on HANA.
* Hands-on experience in SAP System Administration, System Performance Management, lifecycle events (upgrades/updates/migration), support, and escalation management.
* Hands-on experience with designing, configuring, and operating RedHat/Linux Pacemaker based clusters to protect HANA and SAP applications.
* Hands-on experience with using Pacemaker cluster to reduce downtime for planned maintenance activities.
* Practical knowledge with SAP technologies like SAP NetWeaver and SAP HANA (especially in a VMWare/Baremetal based environment).
* Experience with managed/hosting services model.
* Experience in service management like service requests and incident management.
* Experience in problem management and root cause analysis methodologies.
* Ability to work in high-pressure environments to meet customer project timelines as applicable.
Education and Qualifications
* Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management.
* Professional certification in SAP BASIS/Linux Pacemaker or related technologies.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Information Technology
Industries
IT Services and IT Consulting
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