You know hospitality from a to z but Antwerp and Zurich are miles away? With your job onboard, you will not only be visiting the most beautiful cities in Europe - you will make them your second home!
Responsibilities: Head of administration: responsible for implementation and maintenance of the quality and accounting standards and managing financial details and service issues for guests and crew.
Responsible for the adherence of all regulations, instructions and tasks given by the Shoreside Hotel Operations and the Hotel Manager.
Responsibility for the Ship’s Clearance, Ship’s Cashbook, guests and crew accounting, reception (Front Office & Back Office), Crew List and Ship’s Certificates.
Knowing and adhering to company regulations, SOP’s and ISM where relevant to the Ships Operation and operating in the interests of the Owner and Supplier.
Dealing with any passenger queries regarding accounting matters and performing the end of cruise reports and analysis.
Overseeing the supervision of service and passenger embarkation, disembarkation and medical disembarks.
Always available as a contact and to motivate the crew in the department.
Responsible for planning, organizing and delegating special functions in the department as well as vacation schedules together with Hotel Manager.
#J-18808-Ljbffr