About Us
DXC Technology is the world's leading independent, end-to-end IT services company. We help clients harness the power of innovation to thrive on change.
We serve nearly 6,000 private and public sector clients across 70 countries. Our technology independence, global talent, and extensive partner alliance combine to deliver powerful next-generation IT services and solutions.
We are a global strategic partner of ServiceNow for Continental Europe. We implement state-of-the-art ITIL solutions for medium and large organizations.
Job Description
We are looking for Solution Architects who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for different locations in the DACH region.
The Solution Architect role is one of the core components in all our implementations, encompassing aspects of Business Subject Matter Expert and Solution Architect.
Responsibilities:
1. Lead solution implementation projects;
2. Own technical and business design of the end-to-end solution during implementation;
3. Conduct design reviews and data quality assurance;
4. Manage and communicate with external client teams during the sales process and post-sales deliveries;
5. Lead and participate in RFPs and provide technology solution content;
6. Audit existing client implementations and recommend enhancements.
Requirements:
* 5+ years' experience in IT or Customer support organizations;
* 1-3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow;
* Good understanding of SQL, XML, and web-based technologies;
* 1+ years' experience in implementing and aligning business processes to ITIL best practices;
* Fluency in German and English (must-have), another European language would be an asset;
* Availability to travel within Europe.
Personal Skills and Qualities:
* Result-driven and customer-centric;
* Able to inspire customer confidence through professional presence and self-confidence;
* Ability to multi-task and work on several accounts simultaneously;
* Demonstrated ability to influence, consult, and grow the business;
* Positive attitude when solving business and/or technical problems;
* Self-starter with the ability to assume leadership and work without direct supervision.
What We Offer:
* Flexible working time models;
* An attractive salary package;
* Lived values that make us one of the most attractive employers worldwide;
* In addition, DXC Technology stands for equal opportunities and offers employees compatibility of family and work as well as continuous development opportunities.