About the Role
We are seeking an ICT System Specialist/Client Engineer to ensure the smooth operation of IT systems, act as a primary point of contact for customers, and provide advice on IT topics.
* Ensure the smooth operation of IT systems.
* Act as a contact person for customers in the event of support requests.
* Process tickets efficiently & in-line with specified processes.
* Advise customers on IT topics.
* Support the entire life cycle of IT workstations & systems.
* Evaluate & maintain Hardware & Software.
* Take care of User & Device Management (e.g. AD, IAM, Intune).
* Comply with all applicable IT security standards.
* Document processes & work both on-premises & in the cloud.
* Further develop services & continuously improve existing services.
* Carry out tasks in the areas of scripting & automation.
* Actively support projects.
Your Skills & Experience:
* At least 3 years of professional experience in IT System Administration including experience in both Windows & macOS (Linux experience is also advantageous).
* Well-practised in Client Engineering & User & Device Management (e.g. AD, Intune & Entra ID).
* Skilled & experienced in Scripting & Automation.
* Accustomed to implementing IT Security guidelines.
* Ideally experienced in Large & Complex IT Environment.
Your Profile:
* Completed University Degree in the area of Computer Science or Similar.
* Analytical, resilient, a team-player, solution & customer-oriented & excellent communication skills.
* Continuously motivated to learn & further develop.
* Fluent in English & a good command of German (to at least B2 level) are mandatory requirements.
Job Details:
Seniority Level: Not Applicable
Employment Type: Full-time
Job Function: Information Technology
Industries: Research Services