Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology. We are one of the world's leading suppliers of electrical and electronic safety components and solutions and traction power supply systems for the railway industry, and also offer solutions for renewable energies, DC networks and other industrial systems. The name Sécheron Hasler Group is synonymous worldwide with Swiss quality and represents a leading reference for state-of-the-art products supplied to the market.
With more than 1300 employees worldwide, we are where our customers are, supplying approved products in our customers' countries or markets and providing supply chain and customer services locally. This role's main activities are listed below.
Requirements We're currently searching for a Field Service Technician, with main functions including:
Customer Service: Ensuring the efficient performance of services delivered to our customers worldwide
Providing field activities when requested: supervision of installation, testing, commissioning, and training
Executing emergency site interventions
Making repairs at site or at Sécheron’s facilities
Executing audits and maintenance jobs
Elaboration of technical reports
Support to Sales and Contract Execution: Supporting Sales Engineer on substation surveys and permissions for site access
Making repairing quotations
Being attentive to identify new business opportunities: sale of spare parts, repairs, on-site services, modernizations, retrofits, training, and maintenance contracts
Logistics and Stock: Supporting the management of stock of spare parts and tools
Willing to travel up to 80% of the time
Qualifications: Technical degree in Electrical/Industrial/Mechanical Technician (or Engineering) or related
Electrical hazards and safety training; Maintenance; Protections and control of electrical equipment
Experience in installation, testing, and commissioning of electrical equipment. Ideally with experience in maintenance and DC traction substations
Fluent in English and French. Any other languages are a plus
Willing to travel up to 80% of the time
We have flat hierarchies and direct communication between departments and management levels is encouraged. This allows us to make decisions quickly.
We give our employees full responsibility for their work tasks. All employees are encouraged to take initiative and contribute to the operational excellence of the company, and have ample opportunities to achieve their personal and professional growth goals.
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