* Capture and document user needs and feedback to inform continuous improvement of innovative products
* Requirement analysis and documentation. "As-Is" and "To-Be" business analysis for processes, workflows, and technical solutions
* Enhance training materials, including user guides and other documentation
* Provide end-to-end support and training for end users on established and new use cases
* Effective communication and collaboration with product teams and scientific partners
Must Haves:
* Min. Master in / Background in science (R&D labs) and strong interest in digital transformative solutions
* 1-5 years of experience in business analytics
* High motivation and curiosity for Pharma and R&D Informatics (Data & Analytics)
* Ability to learn quickly with an open mindset and passion for working in an environment with high complexity and urgency
* Pragmatic thinking with problem-solving skills and strong hands-on abilities
* Experience with Jira preferable, and other tools relevant to user requirements documentation (agile ways of working)
* Knowledge of software system design patterns, and keen interest in whiteboarding new designs
* Basic programming skills are a plus (e.g. to validate and test out ideas). There will be a team of developers and APIs to play with (optional)
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