Job Description:
A Store Manager Lead is required to inspire the team and achieve outstanding results, enhance customer experiences, and drive sales.
The ideal candidate will be a proactive leader with a passion for excellence in the watch industry.
Responsibilities:
* Team Management: Recruit, integrate, and train new employees.
* Inspire team passion for the brand and enhance customer service.
* Support skill development and employment during sales.
* Organize and conduct meetings with the assistant store manager.
* Performance Evaluation: Evaluate performance and development of team members.
* Build trust and address issues, acting as a neutral mediator in conflicts.
* Sales and Operations: Motivate and empower the team to achieve targets.
* Ensure and monitor team contributions during sales.
* Set and achieve sales goals.
* Boost key performance indicators (KPIs).
* Store Environment: Prioritize daily tasks and challenges.
* Lead by example in service and customer care.
Brand Presentation:
* Ensure a safe, tidy, and clean store environment.
* Enhance customer experience through store atmosphere.
* Organize and execute visual merchandising.
Store Operations:
* Plan and schedule teamwork.
* Optimize expenditures affecting the operating statement.
* Ensure compliance with cash register procedures.
* Analyze results and execute plans based on indicators.
Commitments:
* Foster the brand through behavior.
* Respect work tools and environment.
* Guarantee safety of goods and people.
* Promote good communication and relationships.
Requirements:
* Education in retail sales or as a sales coordinator.
* Experience in store management or as an assistant store manager.
* Customer-oriented and friendly.
* Initiative and PR/marketing experience.
* Proficient in sales strategy and numbers-oriented.
* Languages: German and English, any other language is a plus.
* Work in an international, diverse, and dynamic team.
* Be at the forefront of watch industry innovation.
* Personnel discount on a wide selection of products.
* Potential for an open-ended contract based on performance.