We are RONAL GROUP, a global company that thrives on our multicultural mindset. Founded in 1969, we pride ourselves on our innovative spirit and cutting-edge technology.
A Career with Us
At RONAL GROUP, we channel our passion into everything we do, constantly setting new standards and striving for excellence. Our team is driven by a shared vision: to make a difference through innovation and quality.
About the Role
We are seeking a ServiceNow Engineer to enhance and streamline our IT service management processes. As a key member of our team, you will be responsible for the development, operation, and continuous improvement of the ServiceNow platform, ensuring seamless IT workflows and automation solutions.
ServiceNow Engineer (m/f/d)
Your Responsibilities
1. Contribute to the development and enhancement of Ronal Global IT operations, ensuring ServiceNow remains our core ITSM solution.
2. Take ownership of maintaining, operating, and troubleshooting ServiceNow to ensure optimal performance.
3. Install, configure, develop, and deploy ServiceNow applications, tools, and integrations with other platforms.
4. Collaborate with internal stakeholders to educate and support them in utilizing ServiceNow for business services and automation.
5. Lead and manage projects related to creating business use cases on the ServiceNow platform.
6. Independently design process, solution, data, and application architectures.
7. Provide user support by making configuration adjustments, resolving issues, and documenting solutions.
Your Profile
1. Degree or certification in Computer Science, Telecommunications, or a related field.
2. 5+ years of experience as a ServiceNow Engineer.
3. Strong experience with the ServiceNow platform.
4. Development and scripting skills.
5. Solid understanding of IT Service Management (ITSM) principles.
6. Excellent problem-solving and troubleshooting skills.
7. Proven ability in designing, implementing, and maintaining efficient ServiceNow solutions.
8. Strong English skills (spoken and written); German is a plus.
What We Can Offer You
1. A challenging environment in a global company that leads the industry.
2. Limited remote work is possible; however, residing close to our manufacturing sites is preferred.
3. Attractive employment conditions, professional development, and career growth opportunities.
4. A collaborative and forward-thinking team culture.