Head Waiter
We are seeking a skilled and experienced Head Waiter to join our team at the Hotel Regina in Wengen, Switzerland.
About Us
The Hotel Regina is located in the heart of the Jungfrau region, a UNESCO World Heritage Site. Our luxury hotel offers a unique setting amidst breathtaking Swiss landscapes.
Your Mission
1. Represent the Hotel and its F&B departments as an ambassador, ensuring exceptional service standards.
2. Anticipate customers' needs and provide personalized service.
3. Excel in various types of service, including à la carte, banquet, gueridon, buffet, and more.
4. Achieve sales targets through upselling and other strategies.
5. Supervise interns or temporary staff and ensure smooth operation of the dining service.
6. Manage cash operations and maintain high restaurant quality standards.
7. Assist other departments when needed and demonstrate knowledge of food and wine pairings.
Your Qualifications
1. Hold a qualification (CFC or equivalent) and have at least 2 years of experience in a similar position.
2. Speak German, French, or English fluently.
3. Be able to work effectively in a team and collaborate with other departments.
4. Demonstrate a genuine passion for your profession, with motivation, involvement, and energy.
5. Show versatility and flexibility in your approach.
6. Possess excellent presentation and team spirit.
Main Qualities
1. Embody a sense of responsibility and customer service.
2. Exhibit attention to detail in all aspects of your work.
3. Show a willingness to learn and grow professionally.