Job Title: Digital Marketing Assistant and Customer Service Representative
We are a Swiss online currency exchange company with offices across Switzerland seeking a talented individual to join our team. As a digital marketing assistant and customer service representative, you will play a vital role in supporting the marketing manager in providing exceptional customer experiences.
About the Role:
* Assist in digital marketing initiatives, including onboarding clients and identifying AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures.
* Provide top-notch customer support via phone and email, ensuring timely resolution of client inquiries.
* Manage social media accounts, creating engaging content and fostering a positive brand image.
Requirements:
* Native French speaking skills, with excellent English or Italian language proficiency.
* Strong IT skills and in-depth knowledge of AI tools.
* A minimum of one year of experience in a marketing agency or digital customer support role.
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and forward-thinking organization. If you possess the necessary skills and passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.