Knowledge Management Consultant for Global Clinical Operations For our customer located in Basel/Switzerland we are currently looking for a Knowledge Management Consultant for Global Clinical Operations (m/f/d)
Description:
Branch: Pharma
Duration: 03.02.25 – 02.08.2025
Job Purpose
Provide efficient role-specific knowledge management to GCO associates.
Continuously implement innovative learning technology to increase learner experience and learning content retention.
Maximize utilization of LMS functionalities to increase quality of learning, audit and inspection readiness, and improve learner experience.
Accountabilities
Onboard innovative learning technology solutions to enhance learner experience.
Leverage technologies to enhance learning efficiency and learners’ uptake and retention.
Build and continuously improve content for the GCO knowledge management platform.
Manage vendor-training curricula; liaise with GCO vendor management.
Collaborate with NOLI and other stakeholders to leverage efficient utilization of LMS (e.g. UP4G/NC/external LMS).
Accountable for GCO / DQT curricula management in LMS (role and trial).
Support Non-GxP tools & tech training (e.g. from BITS).
Responsible for Bite Sized Learning Factory.
Liaise with learning vendors and internal learning design groups to create learning material in the most efficient manner (time and cost).
Oversee learning vendor performance for GCO.
Optimize technical support for learning needs analysis, compliance reports, and effectiveness checks.
Create optimal learning material (instructor-led trainings; web-based training, games, videos, infographics) according to adult learning and instructional design principles.
Support audit & inspection preparation for mandatory training requirements.
Participate in and/or lead multidisciplinary teams to support continuous learning technology improvement.
Activities & Interfaces
Partner with NOLI, LMS support groups, DQT, and external and internal learning vendors.
Partner with vendor management on vendor training and training material.
Key Performance Indicators
Knowledge Management implementation and maintenance KPIs.
Must Haves
Education: Scientific University degree.
Experience in communication is more crucial than the educational background.
Experience in Knowledge Management.
Able to onboard innovative learning technology solutions to enhance learner experience.
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