About the Role
As a Functional Analyst for ERP Sage X3, you will be responsible for collaborating on requirement analysis, solution design, and configuration support. This involves evaluating existing processes, identifying operational needs, responding to client requests, executing tests and system configurations, and providing ongoing support and training.
Main Responsibilities
* Collaborate with teams to analyze requirements, design solutions, and provide configuration support
* Evaluate current processes to identify operational needs
* Manage and respond to client requests in a timely manner
* Execute tests, configure systems, and deploy solutions on-site
* Provide ongoing support and deliver training to end-users (both remotely and in person)
Key Requirements
The role is based in Switzerland, with regular travel required to operational sites for ERP Sage X3 rollout and support activities (approximately 30-50 days per year).
Qualifications and Skills
* Bachelor's degree in IT management, business systems, or a related field, with at least three years of experience as a functional analyst for ERP Sage X3
* Strong attention to detail, independent work ethic, analytical mindset, and excellent interpersonal skills
* Comprehensive understanding of ERP system frameworks and ability to work with technical teams to adapt systems
* Excellent analytical and problem-solving abilities to translate business requirements into technical solutions
* Outstanding verbal and written communication skills, essential for supporting users and coordinating with project stakeholders
* French: Full professional proficiency required (oral and written)
* English: Advanced proficiency required (oral and written)
Desired Attributes
* Collaborative working style with strong teamwork skills
* Goal-oriented, proactive, and focused on delivering results
* Exceptional communication and interpersonal skills
* Demonstrates resilience and patience in dynamic environments
* Dedicated to providing high-quality service delivery