Engineer - Pre Sales and Product Management
Job Type: Professional
Department: Cloud & AI (DCN & Compute), Collaboration, Networking, Security
Job Id: 1437024
What You’ll Do:
You will be running all of the technical interactions between Cisco and a small set of its important global and national FSI customers. This involves day-to-day interactions with the customers, account team, partners, and coordinating a team of Solutions Engineers and Account Executives.
You'll build upon the existing relationship that we have with these customers to help grow our reputation, our brand, and our business. You will be seen by the customer as a trusted advisor and as their gateway to the technical heart of Cisco!
You will look to develop your relationship with the customers every day. You will provide an architectural perspective across the entire Cisco product portfolio and rely on your experience for specific opportunities. As a Solutions Engineer, you’ll participate in the creation of an overall account plan based on intelligence about wallet share, stakeholder map, and by using various business architecture tools and methodologies. You’ll proactively find opportunities through customer meetings, seminars, and education. As a Solutions Engineer, you will be equally coordinating key activities such as proof of value, proof of concept, or pilot projects.
Who You’ll Work With:
Solutions Engineers at Cisco are customer-focused technical sales professionals who provide high-level technical support and guidance to the customer. You’ll collaborate with different Account Managers and Client Executives to recommend and develop appropriate solutions. You will also work closely with partners and other internal peers such as architecture teams to translate business requirements into a technology roadmap, identifying and illustrating business, market, and technology trends to discover and drive future opportunities.
As a Cisco Solutions Engineer, you will be part of a dynamic and creative team of technology influencers. Industry-leading development programs ensure you will become and remain a technical authority who is entrusted to guide and educate our customers towards building technical solutions that drive innovation within their companies.
Who You Are:
You are passionate about doing the right thing for the customers, your team, and the company.
The Solutions Engineer needs to have a proven background in Cisco networking solutions (LAN/WiFi/SD-WAN) and in at least one of our key technical pillars: Cloud/AI, Collaboration, or Security.
The Solutions Engineer should have FSI industry knowledge and several years of technology experience in technical selling, explaining features and benefits to customers, and designing solutions and products to meet specific customer needs. In addition to technological proficiency and the ability for accelerated learning, the Solutions Engineer needs to have social, presentation, interpersonal, and problem-solving skills that evoke passion and confidence.
Mandatory Skills & Abilities:
Pre-sales experience is required, working on large and complex opportunities.
A good multi-domain knowledge. Enterprise Networking experience is a must. Expertise in one or more of the following areas is required: Security, Cloud/AI, Collaboration.
Excellent written and verbal communication, listening, and strong presentation skills in English and German.
Ability to work harmoniously in a diverse team.
Strong analytical skills: ability to assess a problem and resolve it with an effective course of action.
This role is to be based in Switzerland.
Preferred Skills & Abilities:
Proficiency in French, Italian, or any other language is appreciated.
Typically requires BS/BA or equivalent.
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