V-ZUG Business Development International MarketsWe are seeking an experienced and dynamic Business Intelligence & CRM Manager to drive strategic initiatives supporting the development of our International Department. This is a hands-on, standalone role that requires both strategic vision and operational execution. The ideal candidate will play a pivotal role in transforming our CRM (Microsoft Dynamics) ecosystem and ensuring high-quality business intelligence to support sales development.The position will act as the International Department's representative in company-wide resource planning and transformation initiatives. It requires a proactive, self-driven professional who can work independently while engaging key stakeholders across HQ and the different markets.What this position offers youYou take Business Intelligence & CRM to the next level, turning data into powerful insights that drive strategic decisionsYou ensure data is accurate, relevant, and seamlessly integrated into business processes, optimizing sales development and performanceWith your expertise, you consolidate and structure leads, customer and end-client data into a single source of truth, ensuring consistency across multiple platformsYou develop cutting-edge Power BI dashboards and Excel reports, making key KPIs and business performance visible at a glance. Your insights don't just stay in numbers – you present them in a compelling, story-driven way that influences decisions at all levelsAs the CRM Champion, you shape and support the evolution of Microsoft Dynamics 365, ensuring its full adoption across international marketsYou define and implement a CRM strategy that enhances customer data management, automation, and business planningYou represent the interests of the International department in the resource planning meetings including sprint planning and backlog prioritizationYou train and empower teams, ensuring they make the most of CRM tools while keeping data quality at the highest levelCollaboration is at the heart of your role – you work closely with stakeholders across HQ and international markets, aligning CRM initiatives with company-wide strategiesYou proactively identify improvements, coordinate tasks in JIRA, and ensure that business intelligence processes align with agile methodologiesWhat you can bring to this positionYou are a Business Intelligence & CRM expert with a strong background in Microsoft Dynamics 365 and a passion for enabling data-driven decision-makingYou thrive in agile environments (SAFe preferred) and know how to navigate resource planning with confidenceYour technical skills are top-notch – you master Microsoft Dynamics 365, Power BI, Excel, Analysis for Excel, PowerPoint, and JIRA (additional data analysis tools welcome)Whether it's designing impactful dashboards, optimizing data flows, or driving CRM automation, you ensure data is not just collected but transformed into real business valueYou have a sharp analytical mindset and hands-on experience in data consolidation, reconciliation, and process optimization. You don't just manage data – you turn it into insights that fuel growth and strategyYou inspire teams, drive change, and ensure that CRM and Business Intelligence are at the heart of decision-makingYou take initiative, work autonomously, and bring projects to life from idea to executionExperience in a sales-driven environment is a plus, and you love supporting Business Development with insightful reports, deep-dive analyses, and CRM evolution initiatives that align with company-wide goalsFluent in English (German a strong plus), you are a strong communicator and influencer, capable of securing buy-in from stakeholders at all levelsNot yet convinced? V-ZUG offers you more than just a jobAs part of the V-ZUG family, you will benefit from modern employment conditions, a wide range of development opportunities, a suitable infrastructure and numerous offers and services for your personal wellbeing.What are you waiting for?Find out more here: Working at V-ZUG | V-ZUG Switzerland. Erik Ramirez, Head of Business Development International Markets, is looking forward to reviewing your application!Ready? Then apply now! jid78eb7dba jit0414a jiy25a