IS Portfolio Manager for Service and Performance
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This position reports to
Demand & Consultancy Manager
Your role and responsibilities
In this role, you will have the opportunity to lead the identification, planning, and coordination of a set of related programs and/or projects in a portfolio. Each day, you will be managing the interdependencies in support of specific business strategies and objectives. You will also showcase your expertise by providing a framework for implementing business initiatives or medium-scale change, and communicating the outcomes and associated benefits. The work model for the role is #LI #Onsite. This role is contributing to the IS Services in India or Globally.
You will be mainly accountable for:
1. Managing the overall portfolio of the Service and Performance Department.
2. Engaging with IS Observability Lead on various projects and defining the scope of work, cost/budget, resources required, time schedule, and detailed work allocation for the projects, in coordination with key stakeholders from Business Areas and Core IS Teams.
3. Managing Demand and Consultancy portfolio at service and performance level.
4. Ensuring Service and Performance meets the Core IS Portfolio alignments and strategic projects/programs are aligned.
5. Defining the scope of work, cost/budget, resources required, time schedule, and detailed work allocation for the projects within the service & performance department, in coordination with key stakeholders.
6. Building a continuous improvement environment by proactively collaborating with key business stakeholders to support an ongoing program of change to improve consumer-oriented services, processes, and products, as prioritized based on business needs within the portfolio.
7. Ensuring alignment of portfolio(s) to business strategy, through strategic and/or periodic planning and reviews, establishing effective governance for the portfolio(s).
8. Being accountable for risk reporting on program level and balancing between quality and cost objectives.
9. Being responsible for the delivery/output product of the portfolio consisting of one or more projects (programs), on time, in scope, and within agreed quality and cost/budget.
10. Overseeing and continuously monitoring deliverables throughout the lifecycle of the program(s) and the portfolio.
11. Coordinating between various programs to ensure that the progress is as expected, and that the organization is meeting its overarching strategic initiatives and business value realization through successful program delivery and implementation.
Qualifications for the role
* Bachelor’s or Master’s degree preferred in Sciences, Technology, Engineering, Mathematics (STEM) education.
* Total experience of 10-12 years.
* Certification required: ITIL 4 Foundation.
* Expertise: IT Project Management Experience in Hosting, Cloud, Network, and Monitoring Area.
More about us
Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have strong technical skills, an analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.
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