Informations sur le poste
* ID du Affaire: ZR_5937_JOB
* Domaine: Technicien / Administrateur / Ingénieur / Système / Réseau
* Type d’emploi: Full time
* État/Province: Aargau (de)
* Ville: Aarau
* Pays: Switzerland
* Code postal: 5000
* Date ouverte: 21/10/2024
* Secteur d’activité: Public Sector and Government
Description du poste
* Ensure uninterrupted operation of telecommunications and telemetry infrastructure on a national scale.
* Receive, analyze, and resolve incidents.
* Manage service requests, including ticket management until closure.
* Support field technicians for access, installation, commissioning, and troubleshooting.
* Continuously develop operational processes (ITIL) and documentation.
* Participate in projects as a representative of operations (NOC).
* Communicate and escalate appropriately at different levels in case of incidents and issues.
* Participate in on-call duties 24/7.
Profil
* Technical training in the field of electricity, telecommunications, or information technology, or equivalent.
* Ongoing training as a senior technician or a degree from a higher education institution in one of these fields is preferred.
* Experience in operating complex communication infrastructures.
* Excellent mastery of at least one of the technologies used (telephone installations, VoIP, WDM, IP, MPLS).
* Experience in operating communication infrastructures or secondary techniques in substations is desired.
* Good analytical skills and continuous intervention capabilities.
* Basic knowledge of ITIL certification (certification is advantageous).
* Excellent knowledge of German and English; French or Italian would be a plus.
Informations contractuelles
* Flexible working hours (42 hours per week) with the possibility of remote work.
* 25-30 days of vacation, as well as company holidays between Christmas and New Year.
* Strong social coverage and attractive retirement pension.
* Opportunities for professional development.
* Attractive financial and general conditions, as well as competitive remuneration and recognition of good performance.
#J-18808-Ljbffr