Customer Service Representative in Greece
We are seeking a fluent German speaker to join our Customer Service team in Greece.
About Teleperformance Greece
Teleperformance Greece has been connecting customers with top brands for over 30 years. Our team of 12,000 people from 110+ nationalities represents leading global businesses, providing Customer Care, Sales & Technical Support services, and Content Moderation for Social Media.
Your Role
* You will communicate with customers via phone, chat, and email.
* You will track and follow cases to ensure they are closed efficiently and on time.
* You will maintain high customer satisfaction while representing a major brand.
* You will provide strong, professional relationships with all partners and show empathy at all times.
* You will work towards reaching targets set by the client statement of work and internal targets.
What We Are Looking For
* You have fluency in German.
* You possess very good communication skills in English.
* You have exceptional communication and soft skills, as well as problem-solving skills.
* You have computer knowledge and technical savviness.
* You are resourceful and able to multitask.
* You thrive as a team player in a fast-paced, high-energy environment.
What We Offer
* We provide complete support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with finding a house.
* We offer a competitive monthly salary and two extra salaries per year.
* We have a Referral Program that rewards you for bringing friends.
* We provide healthcare benefits and numerous other discounts.
* We offer full training by certified instructors.
* We provide professional growth and development opportunities.
* We host special events and community and social responsibility initiatives.
* We offer free online Greek language courses.
* We have state-of-the-art premises with relaxing break areas.
* We are a Great Place to Work-Certified Company that fosters diversity.
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will also be part of a company that values diversity and offers equal opportunities to all.