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Training and Communications Lead- Legal Operations, Opfikon Client: CSL
Location: Job Category: Other
Job Reference: 0e1fdb1a94ef
Job Views: 2
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description: The Opportunity
This is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement training and communications strategies for the wider Legal department. You will develop, deliver, and manage training programs, and communicate strategies tailored to the needs of the legal department and its business clients. You will oversee the development of tailored training modules and materials on multiple topics, such as the use of legal technology tools, new processes, regulatory changes, and best practices. You will promote an important narrative and define strategic messaging, while leading the creation of key communications and ensuring all communications are consistent and on message.
The Role
As the Training & Communications Lead, you design and implement a comprehensive communication strategy that ensures clear, and effective communication within the legal department and our business clients and create regular department updates, announcements, and newsletters to keep the stakeholders informed and to support our people through changes to ways of working.
Responsibilities:
Assess the training needs of the legal department by collaborating with other Legal sub-function leads
Oversee the maintenance and updating of training materials, ensuring they remain current and relevant
Create and advise on a central style standard so that internal communications and reports have a consistent voice, look, and feel
Collaborate with other departments to understand their training needs related to legal processes or tools
Implement mechanisms, such as surveys and focus groups, to gather feedback on training programs and communication initiatives
Leverage modern training and communication tools and platforms to deliver content effectively
Define communication channels and create content for blogs, newsletters
Develop and manage the budget for training and communication activities
Develop and manage the Legal training Academy by defining the training strategy and developing e-learning modules/courses
Your skills and experience:
Minimum of a Bachelor's Degree is required, MBA or equivalent preferred
PMP or similar certification preferred
Project Management experience is a plus
Change Management or equivalent certification is a plus
Instructional Design experience would be helpful
3+ years of experience managing training and communications initiatives in a corporate legal environment
Knowledge of new and emerging platforms for engagement with target audiences.
Experienced in developing strategic or departmental training and communications materials that require consensus gathering from multiple constituents
Experience leading communications for enterprise-wide change programs
Experience with change management and the development of efficient communication content with a high user adoption
International travel up to 10% may be required
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
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