Dnata Switzerland AG is a leading provider of ground handling services for commercial aviation at Geneva and Zurich airports.
As part of the world-renowned Emirates Group, we have over 1,100 employees in Switzerland. We operate more than 35,000 flights per year for over 60 airlines worldwide. In addition, dnata welcomes its valued passengers in the marhaba lounges at Geneva and Zurich airports.
Your responsibilities We seek a qualified, motivated leader to manage and drive dnata Switzerland’s Training Department. In this role, you will ensure all training activities align with dnata’s global strategy, industry standards, and compliance requirements. You’ll drive and lead the implementation of innovative, digital training methods and solutions, support the “One dnata” vision, and foster a culture of continuous learning and improvement, collaborating closely with local and Group functions.
Strategic Oversight: Design and implement dnata Switzerland's training portfolio, balancing traditional and digital methods, and drive innovation in training delivery aligned with global standards.
Collaboration: Partner with internal teams, external providers, and regulatory bodies to ensure training compliance and optimize plans and content with HR and Planning.
Training Governance: Oversee On-the-Job Training, ensuring quality and consistency in materials, methods, and assessments according to dnata standards.
Efficiency & KPIs: Manage training delivery and slot allocation, track KPIs to assess training effectiveness, and conduct audits for continuous improvement.
Innovation & Technology: Lead improvements in Learning Management and Training Programs, supporting digital solutions and developing a technology roadmap for training systems.
Team Leadership: Develop the Training team and operational trainers through regular reviews, feedback, and development plans, providing hands-on support as needed.
Documentation Management: Maintain compliant training records, manage inventory, and oversee course catalog design within ERP and LMS systems.
Safety & Compliance: Work with Safety to integrate incident findings into training, ensuring alignment with regulatory standards and supporting audits and risk assessments.
Commercial Opportunities: Develop and expand commercial training offerings for external partners, contributing to revenue growth.
Industry Benchmarking: Stay informed on industry standards to keep dnata’s training competitive and effective, utilizing KPIs for continuous assessment.
Your profile Your application & benefits DU culture and familiar interaction at all hierarchical levels
Paid internal training courses
Subsidized parking card or ZVV Bonus Pass
Discounts at Zurich Airport and with certain airlines and other partners
If you enjoy taking on responsibility and feel comfortable in an environment characterized by change, we would be pleased to receive your complete application documents including your salary expectations by e-mail to zrh.jobs@dnata.ch.
By applying, you agree that your personal data may be used internally for the application process.
Application deadline: Friday, 31 January 2025
Ready to let your career take off? The Emirates Group All Rights Reserved.
Do you want to progress in a dynamic and exciting environment, where team spirit is the leitmotiv? Then join us! Apply now as follows:
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