IT Operation Manager - Banking Applications
Company Description
Joining Mirabaud means entering an entrepreneurial and innovative environment. With the 7th generation of the Mirabaud family working within the bank, the culture is that of a family business. With over 750 employees based in 10 countries worldwide, Mirabaud offers opportunities to develop one’s career across an international network of 16 offices.
Job Description
* Ensuring the operational readiness of infrastructures;
* Overseeing data backup operations and system security (e.g., user permissions, security rules, etc.);
* Managing installations, upgrades, and configurations of hardware and software;
* Evaluating system performance and recommending improvements;
* Taking charge of resolving system incidents and issues;
* Supporting technicians and engineers in their activities;
* Ensuring that operations are carried out in accordance with the directives of the Headquarters (data management, application of security principles, etc.);
* Assisting and advising the Product Owner on infrastructure-related matters and related operations;
* Participating in cost control and budget management related to infrastructures;
* Supporting the Vendor Manager in supplier management;
* Ensuring compliance with the bank's established IT practices (methods);
* Ensuring that recurring tasks are orchestrated and executed correctly;
Qualifications
* IT Degree;
* Experience in infrastructure operations management;
* Experience in an international environment is a plus;
* In-depth knowledge of ITIL processes;
* Possessing strong communication skills and the ability to collaborate with different teams within the organization;
* Fluent in French and English, other languages an asset.
Additional Information
* Family-friendly and dynamic environment;
* Direct impact on the business, no matter your position or seniority;
* Work in an environment that encourages autonomy and entrepreneurship;
* Flexible working arrangements to help you achieve a better work-life balance;
* Variety of cultural and sporting activities during your free time;
* Inclusion and equal treatment;
* Various employee benefits & family-friendly benefits.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Banking
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