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Trainee Training Department (6-months)
Your contribution
As a Trainee in the Product Support team, you will play a crucial role in supporting our Product Support & Training Department Team. Your responsibilities will include administration of training courses, functional support for Tecan Academy, creation and deployment of digital learning content, and reporting.
Responsibilities
1. Configure and maintain Tecan Academy settings for training content access and distribution
2. Work with 3rd party tools to ensure external content is interoperable and integrates smoothly with learning systems
3. Deliver support on processes for content organization, tagging, and discoverability
4. Assist in reporting by extracting data, generating reports, and analyzing training metrics to provide general overviews and insights
5. Optimize the LMS to meet various requests by configuring system settings, customizing user interfaces, and implementing new features or integrations as needed
6. Troubleshoot technical issues related to the LMS and provide solutions to ensure seamless user experience and system functionality
7. Support the department with various administrative tasks
Your background
* Currently pursuing an M.Sc. with a strong interest in multimedia distance learning or instructional design
* Or university student, nearing completion or after obtaining a B.Sc., with some initial work experience, such as from an industry practicum
* Familiarity with Learning Management Solutions
* Ability to use learning authoring tools and technologies (e.g. Articulate Storyline)
* Critical thinking skills and good judgment working in an independent environment
* Affinity for digital technologies and tools
What makes working at Tecan unique
* Working in an international and diverse environment
* The chance to grow your career within the company
* Feel empowered by our strong and unique company culture
* Comprehensive compensation and benefits package
Join Tecan, a great place to work! Read about our recent certification from Great Place to Work.
We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
Our purpose.
At Tecan, we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services, and solutions that make lab processes and medical procedures precise, reproducible, and compliant.
Stay unique and make it count.
Our values - trust, highest standards, and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.
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