Location: Switzerland - Bagnes
Salary: CHF 80.000 - CHF 100.000
Start: ASAP
Languages: French and English
I am seeking an experienced and dynamic Restaurant General Manager to lead operations at my clients Exclusive members-only club.
This role demands a mature, hands-on professional with exceptional business acumen, deep wine expertise, and a proven ability to cater to VIP clientele.
The ideal candidate will be bilingual in French and English, with a strong understanding of the local community and its culture.
Key Responsibilities
Operational Leadership
* Oversee day-to-day operations of the restaurant, ensuring seamless coordination between front-of-house and back-of-house teams.
* Maintain the highest standards of service quality, ambiance, and member satisfaction.
* Act as the "face" of the club, engaging personally with members and VIP guests to ensure their needs are met.
VIP Guest Management
* Deliver personalized experiences for VIP members by understanding their preferences and anticipating their needs.
* Train staff on discretion, professionalism, and courtesy to ensure extraordinary hospitality for high-profile guests.
* Handle complaints or concerns with empathy and efficiency to maintain member loyalty.
Business & Financial Acumen
* Develop and execute budgets, monitor financial performance, and implement strategies to achieve profitability goals.
* Analyze sales trends and operational costs to identify opportunities for revenue growth and cost optimization.
* Collaborate with the marketing team to promote membership programs and dining experiences.
Team Management
* Recruit, train, and mentor a high-performing team that embodies the club’s values.
* Foster a positive work environment through clear communication, constructive feedback, and team-building initiatives.
* Set clear expectations for staff performance and ensure adherence to health, safety, and service standards.
Wine Expertise
* Curate an exceptional wine list that complements the menu while appealing to discerning palates.
* Educate staff on wine pairings and tasting notes to enhance the dining experience for members.
* Host wine tastings or exclusive events that showcase the club’s commitment to excellence.
Community Engagement
* Build strong relationships within the local community.
* Represent the club as a key figure in fostering connections with local businesses and cultural organizations.
Qualifications
Must-Have:
* Proven experience as a General Manager in high-end restaurants or private clubs.
* Bilingual proficiency in French and English.
* In-depth knowledge of fine wines, food pairings, and luxury dining experiences.
* Hands-on leadership style with excellent interpersonal skills.
* Strong financial management abilities, including budgeting, forecasting, and P&L analysis.
Preferred:
* Familiarity with the local community's culture, trends, and preferences.
* Experience managing VIP clientele in hospitality settings.
* Certification in wine studies (e.g., WSET Level 2 or higher) is a plus.
Key Attributes
* Mature demeanor with a professional appearance.
* Exceptional organizational skills with attention to detail.
* Ability to multitask in a fast-paced environment while maintaining composure under pressure.
* A proactive approach to problem-solving and innovation.
#J-18808-Ljbffr