As the Director for Process Excellence and Innovation, you will establish and oversee process improvements across Supply Chain (Q2C), drive business process and continuous improvement initiatives and champion automation and digitalization initiatives to enhance operational efficiency and quality within our regional air, ocean and road freight teams. You will play a critical role in the freight forwarding capabilities, overseeing the successful optimization of regional control towers by enforcing global process KPIs and working with partner teams like tech, data analytics teams and equip teams with optimized / digital solutions. This role involves working with multiple cross-functional global and regional teams along with external vendors / consultants.
Key Responsibilities:
1. Identify opportunities to implement latest disruptive initiatives aimed at reducing either time, productivity or increase in operations quality across teams
2. Implement mechanisms to provide visibility of all innovation and tech projects to leadership
3. Develop and manage the technology innovation budget, ensuring efficient allocation of resources to support strategic initiatives.
4. Identify opportunities to implement automation tools across businesses impacting the supply chain positively
5. Take ownership from initial phase of Pilots (to show proof-of-concept) till launch/go-live
6. Automate and optimize Control Tower teams and equip them with digital and innovation-based tools for seamless operations execution and leadership visibility
7. Define, audit and implement global processes and standard KPIs/metrics creating a common process of execution across teams and branches
8. Work with data analytics and technical teams to build process excellence solutions
9. Develop and document Current state and Future state of processes along with business cases on impact for leadership and stakeholder visibility
10. Identify and support the development of metrics/measurement tools according to the customer’s requirements and DP World’s capabilities.
Qualifications:
11. Master's degree in Logistics, Supply Chain Management, or a related field.
12. Bachelor’s degree in Information Technology, or a related field.
13. Proven experience in business implementation, continuous improvement in the logistics industry.
14. Proven knowledge of Process Excellence and innovation initiatives implementation in logistics or freight forwarding industry.
15. Strong organizational skills (prioritize, plan, assign and control).
16. Project management skills with the ability to plan, execute, and monitor projects.
17. Strong understanding of air and ocean freight operations and regulations.
18. Goal and team driven, good motivator and facilitator to ensure that set targets are achieved.
19. Exceptional communication and leadership abilities.
20. 10+ years of experience in managing and delivering digital projects, driving technology-based innovation in large logistics or supply chain organizations with at least 5 years+ in a leadership role.
21. In-depth knowledge of emerging technologies such as AI, IoT, blockchain, and data analytics.
22. Excellent command in English. Any additional European language would be an advantage.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family.
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.