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Market Insights Manager, EMEA, Global Markets
Sector: Travel and Tourism
Role: Manager
Contract Type: Permanent
Hours: Full Time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We`re building a more open world. Join us.
Join the EMEA Global Markets team as a Market Insights Manager, where we are committed to driving growth, innovation and success for all of Expedia's travel brands (Expedia, Hotels.com and Vrbo). As part of this dynamic team, you will be key in optimizing performance and delivering on critical KPIs that define our success. We are passionate about empowering travelers and partners with unique experiences, and we are looking for ambitious, data-driven professionals to help us lead the charge in the evolving travel landscape.
As a Market Insights Manager, you'll play a vital role in shaping Expedia's growth across key EMEA travel markets. You`ll analyze market trends, identify opportunities, and develop actionable playbooks to guide Global Markets and other cross-functional teams in executing impactful initiatives. By combining data insights with strategic thinking, you`ll help prioritize and unlock growth in markets with the highest potential. If you are passionate about using data to make smart decisions, enjoy solving complex problems, and love working in a fast-paced, collaborative environment, this is the perfect role for you.
* Role Expectations
* Identifies methods for collecting data, performs data analyses and articulates findings.
* Measures and assesses market and business performance, carries out deep dives to better diagnose issues, and proactively identifies stakeholders that can enrich insights.
* Systematically and proactively investigates information on a given question or problem to establish facts, reach conclusions and summarize findings.
* Collaborates with finance and analytics teams on forecasting and other relevant topics.
* Utilizes existing quantitative and/or qualitative research, analyzes data and presents findings with no supervision.
* Queries data and creates Tableau dashboards to simplify data collection and tracking.
* Establishes working relationships with stakeholders and gains stakeholder trust by effectively addressing their concerns to further long-term interests.
* Helps colleagues, customers and other stakeholders explore and understand their wider business challenges.
* Begins to use understanding of current business processes, objectives and challenges to suggest solutions and improvements.
* Demonstrates understanding of how the organization does business (i.e. business model and operations, financial performance, and key success factors).
* Applies understanding of the policies, practices, trends and information that impact the organization and its customers to anticipate and plan for each step of a project.
* Demonstrates a deep understanding of the financial impact of decisions/solutions and how own role contributes to positive outcomes.
* Creates clear, concise and organized communication materials (e.g., reports, dashboards, presentations, messages).
* Breaks down information into understandable messages and actionable steps that fit into the overall plan and strategy.
* Develops an in-depth understanding of the industry, including the key players and their success strategies.
* Develops an awareness of industry issues, including trends and challenges or concepts.
* Develops a broad understanding of industry best practices, products/services and their applications; distinguishes the pros, cons and implications of the options.
* Is aware of relevant data sources for competitive insight (internally and externally).
* Gathers data on competitors and analyzes their products/services, prices, sales, and/or method of marketing and distribution.
* Shares competitive intelligence to inform direction, guide strategies, and guide marketing approach.
* Experience
* 5+ years for Bachelor's
* 3+ years for Master's
* Education
* Bachelor's or Master's or equivalent experience
* Functional/ Technical Skills
* Develops and drives significant and sustained change and performance improvement from data-driven insights in a number of different areas or contexts.
* Demonstrates proficient knowledge of spreadsheet tools and dashboards to analyze data (e.g. excel, Tableau).
* Able to query data and perform complex pieces of analysis with autonomy
* Able to build Tableau dashboards from scratch
* Stats knowledge (e.g. regression, causality vs correlation).
* Partners with analysts to collect and analyze data by articulating clear requirements for analyses.
* Has a solid understanding of more complex research analysis such as choice modeling.
* Supports stakeholders to clarify and simplify their requests.
* Able to influence peers in a matrix organization
* Proficient in Microsoft Excel and PowerPoint
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
Company
Who we are
We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.
We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.
Accommodations and adjustments
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.
If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.
We're a diverse company, that feels like a community
When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.
We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.
We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.
No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.
Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.
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