Cancer rates are a growing concern worldwide, with 10 million lives lost each year. At Radformation, we strive to create a system where every patient can receive high-quality care.
Clinical Success Manager, EMEA
We're looking for a highly motivated individual to join our team as a Clinical Success Manager in the EMEA region. This role involves working closely with clinics to understand their needs and provide tailored solutions.
The ideal candidate will have a strong background in treatment planning and radiation oncology clinical workflow. They will be responsible for mentoring clinics, developing relationships, and incorporating feedback into product development.
Responsibilities:
1. Demonstrate and install Radformation's automation tools at clinics
2. Analyze clinic issues and provide independent or collaborative solutions
3. Work with the EMEA sales team to showcase software to prospective customers and train newly installed clinics
4. Regularly check in with current customers to gather feedback and share new features
5. Host webinars to address clinics' questions and highlight features
6. Develop training materials for clinics
7. Collaborate on research projects with clinics and recruit reference sites with the EMEA sales team
8. Attend congresses and on-site meetings to demonstrate software and meet clinicians
Requirements:
1. Minimum 2 years of experience in clinical treatment planning
2. Strong critical thinking skills
3. Exceptional presentation skills
4. Positive attitude and passion for excellence in patient care
5. Fluent in English, both written and spoken
6. Fluent in French, both written and spoken
Benefits:
We offer top-tier medical, dental, and vision care for employees and their families. Our self-managed PTO policy allows you to take time when needed. We also provide generous parental leave and part-time work opportunities to support your transition back to work.
At Radformation, we celebrate diversity and strive to create an inclusive environment for all employees. We're committed to being an equal opportunity workplace and affirmative action employer.