Job Title: Business Continuity and Disaster Recovery Specialist
Description:
This role is responsible for the preparation of various management reports connected to BCP and DR Compliance Scores/Metrics.
The ideal candidate will gather information, coordinate and present business continuity plans to BCM Director of GWAM IRM.
Key Responsibilities:
1. Report Preparation: Prepare various management reports connected to BCP and DR Compliance Scores/Metrics.
2. Business Continuity Planning: Gather information, coordinate and present business continuity plans to BCM Director of GWAM IRM.
3. Action Item Tracking: Assist the business in tracking and reporting of open action items relating to KRIs, compliance gaps, internal audit/external review findings, ensure adequacy of evidence to support closure of findings.
4. Collaboration: Collaborate with different teams/towers to identify challenges and opportunities for tool/report efficiencies.
5. Documentation: Maintain appropriate documentation, records, and reports for review by stakeholders (e.g., auditors, regulators).
6. BC/DR Activities: Contribute to the conduct of BC and DR-related activities and review of key response documents, including current crisis management plan, and any other relevant documents.
7. Contingency Planning: Provide support in identifying the responsibilities for contingency planning related to systems, infrastructure, and other business areas.
8. Mmock Disaster Recovery: Assist in facilitating a mock disaster recovery/business continuity exercise to ensure staff can identify actions and steps to successfully respond, assess impact, activate resources, and timely recover.
9. BC/DR Testing: Coordinate with different POCs/stakeholders the BCP/DR activities including the business impact analysis, recovery time and point objectives, single point of failure and critical path mapping reviews, and coordinate the testing of continuity strategies.
10. Strategic Development: Ensure regular BC/DR testing and evidence are in place to provide assurance of resilience for business continuity risk.
11. Risk Assessment: Assist in the development of strategies and plans to ensure the organization can continue running effectively in the event of an emergency.
12. Crisis Management: Assess the risks of a disruption and develop strategies to reduce the impact of such an event.
13. Collaboration: Encourage an open environment for collaboration, risk identification, and remediation with business leads.
Qualifications:
1. Education: Graduate of Bachelor's degree in Computer Science, Information Technology or equivalent.
2. Experience: At least two to three years of relevant experience.
3. BUSINESS CONTINUITY MANAGEMENT: Understanding of business continuity management and disaster recovery principles and associated disciplines.
4. Risk Management: Knowledgeable in Risk and Control Self-assessment (RCSA) and other related Operational Risk tools.
5. Data Analysis: Proven ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.
6. Critical Thinking: Critical thinking, analytical skills, and ability to review patterns in large data sets.
7. Organizational Skills: Good organizational skills and the ability to manage a range of tasks and issues simultaneously to a positive outcome and in a timely manner.
8. Technical Skills: Experience in ServiceNow, JIRA, Fusion and Archer is a plus.
9. Communication Skills: Good verbal and written communication skills.
10. Hands-on Experience: Hands-on experience as an IT Systems, Security or Risk Analyst is an advantage.
11. Collaboration Tools: Proficient with O365 tools for collaboration and reporting technologies (e.g., MS Sharepoint, PowerBI).
12. Amenability: Willing to follow the mandated work arrangement as implemented by the business.
13. Flexibility: Amenable to work on the assigned schedule (dependent on business need).