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Deputy Store Manager Geneva Airport, Geneva
Client: Swatch AG
Location: Geneva
Job Category: Retail
Job Reference: f70df5103c01
Job Views: 1
Posted: March 30, 2025
Expiry Date: May 14, 2025
Job Description:
About the Company:
Swatch is one of the leading Swiss watch manufacturers and a world-renowned brand. Since 1983, Swatch has revolutionized the watch industry by combining innovative technology with stylish design.
We owe our success to the dedication and passion of our employees. We are now looking for highly motivated individuals to join our dynamic international team.
Responsibilities:
Leadership and Team Management
* Assist the Store Manager in managing the team, providing guidance and support when needed.
* Maintain a professional, positive, sales-focused environment that encourages teamwork and customer satisfaction.
* Apply situational leadership skills to adapt to diverse situations.
Effective Communication
* Communicate clearly and effectively with customers and colleagues.
* Communicate confidently and clearly with the team, peers, and supervisor.
Problem Solving & Initiative
* Solve issues independently and contribute to operational improvements.
Proactive & Responsible Behaviour
* Take ownership of the store's performance and take initiative where necessary.
* Support the Store Manager in achieving sales targets and implement strategies to boost performance.
Customer-Centric Excellence
* Support customer service efforts to ensure top-tier service delivery.
Customer Interaction
* Interact with customers to provide assistance and ensure their satisfaction.
Brand Knowledge
* Demonstrate an excellent understanding of the brand, its values, and how it impacts customer experience.
Visual Merchandising
* Maintain a neat, organized, and visually appealing store environment.
Operational Excellence
* Support the Store Manager in managing operations, stock, and resources efficiently.
* Be proficient in store systems for handling transactions, inventory, and daily business.
* Manage tasks efficiently, balancing customer service with operational duties.
Profile
We are seeking a highly motivated, flexible retail professional who is comfortable working in shifts and embracing diversity. As a Deputy Store Manager at Geneva Airport, you will support the Store Manager in developing the team, overseeing store operations, team performance, and customer experience.
You will play a key role in driving sales, ensuring operational efficiency, and supporting the Store Manager in implementing the Swatch Values, Standards, and Behaviours. In the absence of the Store Manager, you will assume full leadership responsibility, making strategic decisions in alignment with the Retail Area Manager to maintain store performance and team engagement.
Professional Requirements
* Education as a salesperson in retail and/or education as a sales coordinator with commercial skills.
* Experience in sales and leadership of a store and its sales staff, or as assistant store manager.
* Customer-oriented and customer-friendly.
* Takes initiative.
* Experience in PR and marketing activities.
* Proficient in sales strategy.
* Numbers-oriented.
* Commitment to representing the brand Swatch.
Benefits - What You'll Get:
* Work in an international, diverse, and dynamic team.
* Be at the forefront of innovation in the watch industry.
* Personnel discount on a large selection of Swatch Group products (40%).
* A chance to secure an open-end contract based on good performance and continued business needs.
* Opportunities for development and training.
* Contribution to health insurance costs.
* Free shuttle services to the airport.
* 10% discount on duty-free items.
Languages
* Mother tongue or excellent French language proficiency.
* Very good to excellent English level (C1 and above).