Are you passionate about the financial world and is your goal to make every client satisfied? We are looking for a highly motivated Cashier Desk Specialist to join our Service Hub organization. The Service Hub is where Vontobel's key support processes are delivered. The different teams provide high quality services for our clients in a highly efficient way.
The team takes ownership and constantly seeks new ways to learn, develop and improve. We are looking for a new team member who sees each client interaction as a possibility to deliver an outstanding client experience exceeding their expectations with each interaction.
What would your role be?
Provide exceptional cash desk services to clients at the Zurich location.
Ensure seamless business operations by efficiently processing client transactions at the cash desk.
Facilitate the buying and selling of foreign currency.
Perform daily control and reconciliation of cash holdings.
Generate and review transaction reports, ensuring accuracy and compliance.
Manage the opening and access to safe deposit boxes for clients.
Support the Client Services Team with various operational tasks as required.
What are we looking for?
Experience in leading or guiding a team to ensure smooth operations and effective collaboration.
Completed banking apprenticeship with 3-5 years of relevant banking experience, ideally in roles involving direct client interaction (e.g., experience at a cash desk).
Excellent interpersonal skills with a passion for delivering outstanding client service, in line with Vontobel’s Client Experience Standards.
Detail-oriented, adaptable, and proactive with a hands-on approach, strong teamwork skills, and a keen willingness to learn and grow.
Fluency in both German and English with effective communication abilities; proficiency in additional languages is a plus.
What do we offer?
Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.
Friendly, diverse team in an open-office space with dancing walls.
All the latest technology to help you excel and advance.
Agile environment in how we think, the way we work and our trust for each other.
Flat hierarchy with collaboration on all levels.
Campus feeling and collaborative spirit.
Why Vontobel?
At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability.
Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don’t meet all the criteria, we encourage you to apply if you’re enthusiastic about the role.
Do you want to be Vontobel?
Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.
At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.
If you have any questions you can contact us.
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