IT Systems Technician (Technician - Computer Science (Network Technology)/B. Prof. Technology)
Your mission with us
* IT support with vision: You are the first point of contact for our customers and solve IT-related queries about clients, servers and telephone systems - either remotely or directly on site.
* Project business & individual solutions: In addition to first-level support, you will support exciting IT projects - from the implementation of new systems to the optimization of existing infrastructures.
* Security first and foremost: IT security is not a compromise for us - you will help implement security concepts, analyze vulnerabilities and protect systems from cyber threats.
* Systems that run: You install, configure and administer clients, servers and telephone systems and ensure that our customers can rely on a stable, secure and high-performance IT infrastructure.
* Ticket management & troubleshooting: you analyze incoming requests, classify them and find pragmatic solutions - always with an eye on SLA specifications and customer satisfaction.
Sounds like your world? Then apply and become part of our team!
Additional Information
Requirements for the applicant:
* Basic knowledge: Version management program Git, operating system Linux, virtualization software Docker, database language SQL, HTML, XML, XHTML, XAML, XSLT, MS-SQL Server, database MySQL, database PostgreSQL, database SQL, IT user training.
* Advanced knowledge: Configuring, cloud computing, Microsoft Windows terminal server, network technology Ethernet, network technology LAN (local networks), customer service, patch management, network protocols FTP, network protocols SSL/TLS, network protocols iSCSI, network protocols TCP/IP, virtualization software VMware, backup software Veeam, data transfer, data preparation, network protocols DNS, network technology TCP/IP, WLAN (Wireless Local Area Network), Windows PowerShell, network protocols SSH, data and hard disk management, calculation, data protection, customer consulting, customer support, sales, security systems (IT), data security, network protocols HTTP, network technology UDP, network protocols UDP, network protocols SIP, cybersecurity, network technology WAN, GAN.
* Expert knowledge: Network administration, management, organization, system integration, client management, documentation (technical), Windows 10 operating system, Windows Server 2016 operating system, Windows 11 operating system, Windows Server 2012 operating system, Windows Server 2022 operating system, user consulting, user support (IT), network attached storage (NAS), dismantling (IT systems), Windows Server 2019 operating system, Active Directory directory service, storage and backup systems, client-server technology, IP network protocols, firewall systems.
* Mandatory: System support, system administration, system management, information technology, computer technology, computer science.
* Tätigkeitsbereich
IT
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