Pilates Enthusiast Sales Champion Opportunity
We are seeking a self-started individual to join our sales team as an Inside Sales Account Manager. This exciting opportunity will allow you to help small businesses and start-ups grow and succeed while building strong professional relationships and spreading a passion for Pilates.
About Balanced Body
Balanced Body is an energetic, environmentally sensitive company that leads the world in providing Pilates equipment and education. We currently do business in over 100 countries with a serious commitment to environmentally-friendly business practices.
Responsibilities
* Maintain and build relationships with Balanced Body's customers by helping evaluate their needs for equipment.
* Provide outstanding service and sales assistance consistently meeting sales targets.
* Integrate sales techniques into daily practice and reach out to an average of 15-25 customers per week.
* Follow industry trends and gather/report on valuable VOC feedback to help the organization grow.
* Manage inbound and outbound sales calls with a focus on upselling, cross-selling, and closure.
* Timely follow up on any leads provided.
* Perform basic troubleshooting with customers as needed on product.
* Work with our third-party maintenance company to manage warranty calls.
* Process orders for service parts as needed.
* Initiate RMAs and Customer Cases as needed.
* Complete administrative tasks and order processing on-schedule and with accuracy.
* Attain critical KPI metrics including revenue targets, new accounts attainment, productivity goals, and quality assurance drivers.
* Act as an advocate for our customers.
* Represent Balanced Body at events and trade shows throughout the year as needed (5%-10%).
* Continue expanding your knowledge of our products and services over time.
You Are The Ideal Candidate If You Are
* A self-started individual.
* Passionate about customer success.
* Have strong negotiation skills.
* An excellent communicator.
Qualifications
* Minimum 2 years' account management or sales experience.
* Some college education is ideal.
What We Offer
* Medical, Dental, Vision.
* 401(k) plan + Match.
* Life and Long Term Disability Insurance - Employer Paid.
* Paid time off and holidays.