Job Description
We are seeking a talented team member to join our agile customer success team. If you have a passion for technology, particularly IoT, positioning, or cloud computing, and can bridge the gap between technical capabilities and customer needs, we want to hear from you.
As part of u-blox Services Product Center, your mission will be to help customers achieve their objectives by successfully designing-in our Services, with an emphasis on PointPerfect.
Mission:
Increase u-blox recurring revenue by helping our customers succeed in their goals and design our Services into their applications effectively.
Your Responsibilities
* Cultivate strong relationships with customers to deeply understand their requirements and use cases and develop tailored solutions to meet their needs.
* Create scripts and sample code for common customer use cases.
* Produce application notes, tutorials, and additional documentation for u-blox services.
* Regularly meet with product owners and development teams to advocate for customer needs.
* Collaborate closely with the Sales and Growth teams to ensure a seamless customer journey from design to implementation.
* Continuously hone your skills, develop new ones, and assist with improving the product and its delivery while fostering a collaborative learning environment.
* Conduct technical pre-sales activities, including presentations and demonstrations.
Required Skills and Experience
* Educational background in the field of Engineering or applied sciences.
* Knowledge and experience in embedded software development.
* Programming experience with Python scripting.
* Understanding of IoT protocols, particularly MQTT, and experience in one or more specific IoT/embedded/M2M industry (e.g., mobile robotics, construction and heavy machinery, precision agriculture, asset tracking, etc.).
* Knowledge of GNSS and high-precision positioning.
* Proven experience in technical pre-sales projects, technical consulting, or solution engineering roles.
* Ability to work well as part of a team in an agile, global, and diverse cultural environment.
* Interest in learning evolving technology and developing new skills quickly.
* Willingsness to travel (25%).
What We Offer
* A multicultural and international company with over 60 different nationalities.
* Project-based activities working with colleagues across the globe.
* A start-up and innovation mindset while scaling up processes and efficiencies.
* Hybrid work schedule.
* Health Benefits – Medical, Dental, Vision, Life.
* Flexible Spending & Dependent Care Accounts.
* 401k and/or Roth Accounts.
* Restricted Stock Units (RSU).