Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999, the company utilizes deep-tech to develop and manufacture avant-garde technology for complex respiratory patients. Sentec provides healthcare professionals worldwide with non-invasive, accurate monitoring and effective therapeutic solutions.
Key tasks: Order processing: Creation, handling, and tracking of customer orders and invoicing
Handling of quotes and customer inquiries via phone and email
Coordination of interfaces between our customers, distributors, sales managers, logistics, production, as well as the Regulatory Affairs and Finance departments
Creation of compliant and complete export documents, their management, and ensuring correct export and import handling
Maintenance of the ERP system in the order processing area
Contribution to continuous improvement and process optimization
Requirements Your profile: Successfully completed vocational training in the fields of freight forwarding, international trade, or customs
Experience in order processing and customer service
Good written and spoken skills in English and Italian; German is a plus, any additional language is welcome
Experience working with ERP systems and proficiency in MS Office tools
Strong service orientation and solution-focused mindset
High degree of (self-)organization
Benefits We offer you: Meaningful work on products that are life-saving or effectively support patient therapy
Flat hierarchies, truly interdisciplinary workgroups
The opportunity to contribute ideas, actively participate, and make decisions
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