Are you ready to play a key role in ensuring a seamless IT environment for an international team? At Adnovum, our IT infrastructure is the backbone of our operations, supporting software engineers, testers, business analysts, and more. We are looking for a motivated System Administrator to join our global IT team, to provideing essential 2nd- and 3rd -level technical support and maintaining our hardware and software environments.
In this role, you’ll be responsible for troubleshooting issues, configuring and administering both physical and virtual infrastructure, and supporting our local and global teams. You will have the ample opportunity to excel your skills, work independently, and collaborate with colleagues across different locations. Providing 2nd- and 3rd -level technical support for both the hardware and software issues our users encounter
Installing, configuring, and administering physical and virtual infrastructure devices and infrastructure services (Windows and macOS)
Performing scheduled maintenance and changes on the regional/local IT infrastructure, systems, and services
Supporting new colleagues regarding IT cases (PC, hardware, software)
Keeping daily contact with the Senior System Engineering team members located in Budapest, Zürich, Singapore, and Vietnam
Building an internal wiki with technical documentation manuals and IT policies
Working in a hybrid way with the opportunity of home office (weekly 1-2 days in the office a week based on business needs)
Minimum of 1-2 years of experience in 2nd- and 3rd -level IT support
Good knowledge of M365 technologies (including Microsoft Exchange)
Advanced knowledge level of administering Microsoft -Windows -based desktops (Windows 10, Windows 11) and macOS
Basic knowledge of Microsoft Windows Server management (Active Directory, Microsoft Intune, SCCM, 3rd-party antivirus service such as MS Defender)
Basic knowledge of Microsoft Windows Server management (Active Directory, SCCM, 3rd -party antivirus service)
User-friendly attitude, willing to help employees solve their daily issues with the IT infrastructure
Fluency in English
We are the sharp-minded IT experts who tackle the trickiest software and security challenges. We embrace flexible working, like the possibility to work part-time and a hybrid work model. Therefore, we actively encourage and support individual training opportunities.