EFG Bank is a Swiss private banking subsidiary of EFG International, based in Zurich. With an international network spanning Europe, Asia Pacific, and Latin America, it manages assets for private clients worldwide.
The bank's services include wealth management, investment advice, investment funds, securities brokerage, wealth planning, and a full range of banking services. A stimulating and dynamic working environment is offered.
Job Description
We are looking for a Cashier to join our team at the Chiasso branch. This individual will be the first point of contact for our clients.
Main Responsibilities:
* Handle cash transactions for Private Banking clients, including withdrawals, deposits, foreign currency transactions, and metal transactions.
* Welcome customers and provide high-quality service.
* Manage sensitive information confidentially, adhering to all internal regulations.
* Manage access and safe deposit boxes.
* Perform administrative activities related to safe deposit boxes, including daily and periodic checks, archiving, statistics, etc.
* Handle administrative tasks related to cash transactions, including accounting, archiving, daily and periodic checks, statistics, etc.
* Perform various administrative and organizational tasks.
Requirements:
* Previous experience as a Cashier in a bank.
* Excellent knowledge of the Microsoft Office package and proficiency using IT tools.
* Client-oriented with the ability to empathize and listen to customers.
* Knowledge of English and Swiss national languages.
* Excellent time management skills and ability to multitask, prioritizing requests from different stakeholders.
* Accuracy, precision, and confidentiality.
* Strong attention to detail.
* Ability to work independently, directly with customers.
Our Values:
* Accountability: Taking ownership of tasks and challenges, seeking continuous improvement.
* Hands-on: Being proactive to deliver high-quality results.
* Passionate: Being committed and striving for excellence.
* Solution-driven: Focusing on client outcomes, treating clients fairly with a risk-aware mindset.
* Partnership-oriented: Promoting collaboration and teamwork, working together with an entrepreneurial spirit.