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Recruitment Consultant at Computer Futures
Job Description
As a ServiceNow Platform Expert, you will be instrumental in designing, implementing, and optimizing ServiceNow solutions for the organization. This is a technical and hands-on role that demands a deep understanding of the capabilities, components, technologies, and processes managed through the ServiceNow Platform.
Other Information:
* Contract type: Permanent
* Location: Schwyz
* Home/remote: 3 days onsite/2 days remote
Responsibilities
* Oversee platform governance and roadmap of platform features.
* Design, configure, and customize ServiceNow applications, modules, and workflows.
* Implement and support Platform and ITSM processes, including incident management, problem management, change management, hardware and software asset management, and GRC.
* Collaborate with cross-functional teams to gather requirements and understand business processes.
* Work closely with stakeholders to ensure seamless integration of ServiceNow solutions.
* Provide technical guidance and best practices to stakeholders during implementation.
* Troubleshoot and resolve issues related to ServiceNow functionality.
* Stay current with ServiceNow platform updates and enhancements, managing the rollout of new features.
* Manage backlog and sprint planning sessions and oversee project deliverables with Implementation Partners.
* Perform and manage the Family Upgrade of ServiceNow.
* Oversee the continuous delivery process from requirement through design, development, testing, and deployment.
* Manage the relationship with the ServiceNow Vendor and Implementation Partner for governance and delivery.
Sthree Switzerland is acting as an Employment Agency in relation to this vacancy.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
Industries
Banking
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