Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. Your Tasks Processing technical enquiries in First level Customer Support and creating solutions for customers, service centres and subsidiariesCoordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentationWork in a 24/7 operation (early and late shifts only, as well as weekends and holidays)Identify product improvements and initiate potential modificationsWork on group or individual projectsTraveling to customers and service centres to enhance customer relations or give hands on training With this you convince us Completed technical apprenticeship and some years of experience in aircraft maintenancein either "Mechanical Systems and Structural Design" or "Avionics and ElectricalSystems"EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (. military aviation maintenance qualified) preferably for the Pilatus PC 12 orPC 24 would be an advantageKnowledge of MS Office Tools, SAP and Troubleshooting tools. Spotlight is an advantageVery good written and verbal skills in English, German is an advantageHigh level of responsibility and structured approachGood team player and customer oriented personality What we offer A committed, international team and unique projectsFlexible working hours and individual pension solutionsSupport for training and opportunities for personal and professional developmentDiscounted meals in our staff restaurant and various discounts for employeesTeam events at which we celebrate our successes together