The Global Head of E-Commerce will drive La Prairie.com strategy across three core areas.
Strategic Leadership
* Owns the global P&L, ensuring revenue, profitability, and growth targets are set & achieved.
* Develops and executes the global e-commerce business plan in close collaboration with local markets to drive sales and align with La Prairie's overall business strategy.
* Identifies and capitalizes on new opportunities for digital market expansion, ensuring scalability and long-term growth.
* Sets financial and operational KPIs, providing data-driven insights to senior leadership to ensure performance meets expectations.
* Delivers a seamless and luxurious online experience that aligns with La Prairie's brand values and elevates customer engagement.
* Builts and executes the La Prairie.com commercial strategy, defining differentiation with e-retail & pure players: advocates for e-commerce-specific SKUs, product exclusivity, and tailored offerings.
* Leads a full-funnel approach to optimize online conversion, customer acquisition, and retention while ensuring a luxury customer journey.
* Overses the development and execution of omnichannel strategies, ensuring consistency across all touchpoints.
Cross-functional Collaboration & Team Management
* Leads and manages a team of 5 FTEs, fostering a high-performance and collaborative culture focused on achieving business goals from content strategy to website operations & eCRM activation.
* Works cross-functionally with local market teams and global departments, including marketing, CRM, merchandising, IT, and logistics, to align e-commerce strategies and initiatives.
* Manages relationships with third-party vendors and platforms, ensuring smooth operations and timely implementation of new features.
* Champions cross-departmental projects that enhance the overall digital and omnichannel experience for customers.
Requirements:
* Degree in business, engineering or equivalent.
* About 8 years of relevant professional experience driving Ecommerce business within the beauty industry.
* Ability to work with agility, ensuring adaptability to navigate fast pace market trends.
* Experience working in cross-functional environment with a diverse stakeholder set and able to influence without direct authority.
* Solutions-oriented profile with proven ability to deliver sales results and creative solutions on time and on budget.
Why your journey with us will be unique:
* We care about our employees' well-being: we contribute to the cost of health insurance.
* In addition to 25 working days holidays, overtime is compensated with 8.5 additional days off.
* Exclusive access to staff boutique at HQ to purchase products at a discounted price and with Beauty Advisor assistance.
* We recognise the importance of flexible work: you can work from home for up to 2 days a week.
* A brand new office location in Zurich.
The world of La Prairie is just a few steps away:
Application with CV + Cover Letter (recommended)
Online interview with HR and/or Hiring manager
Additional interviews onsite with the Hiring Manager and others from the business.
To all recruitment agencies:
La Prairie does not accept agency resumes. Please do not forward resumes to jobs portal.
At La Prairie we work on creating a diverse & inclusive culture by having a balanced population and an open, safe, trusting and accepting culture. We believe that diversity in talents is the strength of our house and we are supporting professional equality for everyone. We welcome applicants with and from diverse backgrounds.