Time Type:
Full Time
Division: CHE - DSV Air & Sea AG (Air & Sea)
Location: La Chaux-de-Fonds
Freight forwarders in DSV are acting as pro-active interface between the customer and all relevant internal and external service providers.
You are ready to take ownership for accurate handling of customer orders, high productivity and customer satisfaction?
Join our team in La Chaux-de-Fonds with a focus on either air or sea freight and forward you career!
Possible location in Geneva if wished.
Your key tasks
1. Control, organize and monitor of the entire transport by sea freight import and export (Pick up until delivery of the shipment) / Invoicing
2. Active communication towards customer, DSV offices / Agents, sales, subcontractor and carriers in the daily business
3. Accepting customer orders, review of all shipment and order relevant data and documents, recording orders (e.g. IMO/DGR Certificate, Country Regulations)
4. Monitoring Job Costing/Profitability, processing of vendor invoices according to the instructions
5. Working and resolving operational problems and issues. Escalation management according to matrix specifications
6. Quality responsibility, follow and respecting the specified process and operating procedures
Your Skills & Competencies
7. Team player with good communication
8. Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
9. Planning & organizing (ability to prioritize, plan, assign & control performance against deadlines and milestones)
10. Knowledge and trained on Good Distribution Practice Concepts and applicable SOPs
11. Commercial apprenticeship
12. Relevant working experience in sea freight environment
13. Fluent in English and French, German is an asset
What we offer
14. A role in a successful, dynamic company
15. Be a part of a strong team of ten performance driven colleagues in a wonderful location
16. Competitive salary and pension scheme
17. Great future career prospects for advancement
18. A professional working environment ensuring thorough induction within a team of experts
19. Flexible working time including mobile work options 1 days per week
Your contact
Ariane Quero, HR Business Partner
Valerie Ipek, Site Manager, Air & Sea Freight
Are you ready? We are looking forward to receive your complete online application form in English including information on your notice period and salary expectation.
DSV – Global Transport and Logistics