SourceFuse is looking for an experienced Senior Delivery Manager to join our team for our cloud-based .NET modernization practice.
Work Experience: 6+ years
Industry: IT Services
Job Type: FULL TIME
City: Remote in Latin America
Native Level English
The incumbent shall be responsible for reviewing the client's needs and planning and coordinating delivery activities.
Responsibilities include:
Building a positive and productive work relationship with customers.
Managing the delivery team and timelines of various ongoing projects.
Serving as the single point of contact for all customer queries and concerns.
Managing delivery engagements end-to-end and overseeing high visibility and high business impact projects.
Monitoring key performance indicators for projects.
Leading planning, estimation, and controlling project costs.
Planning and implementing strategies to solve significant escalations and mitigate critical risks.
Ensuring the quality and timeliness of deliverables.
Identifying problems and actionable tasks for quick resolution.
Implementing corrective and preventive actions as necessary on the project.
Ensuring SOW deliverables are met as per expected quality, schedule, and budget.
Ensuring customer satisfaction and negotiating challenging schedules and timelines.
Working with the CTO and COO to define and refine best practices.
Choosing and setting up project management tools and techniques.
Working with the Pre-Sales team to prepare proposals/bids/SOWs/contracts.
Accountable for making decisions and establishing solid working relationships within a team.
Inspiring and motivating the team, resolving conflicts, and mentoring team members.
Supporting team career growth and recognizing desirable performances.
Education: Graduate or Post Graduate in Computer Science / Information Technology. Project management certification or experience is a must.
Personal Characteristics:
Strong portfolio and excellent attitude.
Self-confident to work in a team and handle responsibilities individually.
Good listener with excellent communication skills.
Ability to work with teams across organizational boundaries and different cultures in a virtual environment.
Delivery-oriented and able to work under strict deadlines.
Salary & Compensation: $3000-$4000 USD per month - Full Time Contractor Role
#J-18808-Ljbffr