Category: Retail Operations
Are you passionate about beauty and luxury, and love inspiring others with your expertise? This is your chance to become part of our new CHANEL boutique in ZRH as a Beauty Advisor. From personalized consultations to setting trends, you’ll create unforgettable experiences for our customers.
WHO WE ARE
Avolta is the world’s leading global Travel Experience Player, combining Travel Retail and Food & Beverage businesses to create innovative and integrated offerings to travelers worldwide. Our 60,000 employees provide compelling offers and attractive services in outlets across more than 350 airports, seaports, and other touristic locations in approximately 75 countries.
YOUR MISSION
As a CHANEL Beauty Advisor, you are the ultimate brand ambassador. Your role is to offer exceptional service, represent the CHANEL values with elegance, and achieve sales targets while creating an exclusive and welcoming atmosphere.
You are service-oriented and friendly with a fresh and welcoming approach to assist our international customers during their shopping experience. Your strong communication skills allow you to engage in a confident, professional, and competent manner.
RESPONSIBILITIES
Client Experience & Sales:
* Engage with customers and provide a warm welcome at the counter
* Identify clients’ needs and offer tailor-made beauty recommendations
* Provide expert consultations across fragrance, make-up, and skincare
* Inspire clients to explore the CHANEL universe and discover additional products
* Achieve monthly sales targets while ensuring an elevated luxury experience
Brand Representation:
* Uphold the CHANEL image through impeccable presentation & service
* Educate customers about CHANEL’s heritage, innovations, and products
* Maintain a beautifully presented counter in line with CHANEL guidelines
* Monitor stock levels and report any shortages to the Counter Manager
* Ensure smooth execution of daily operational and administrative tasks
* Work closely with the Counter Manager and CHANEL team
* Collaborate with retail partners and freelancers when required
REQUIREMENTS
What You Bring:
* Passion for beauty, fashion & luxury
* Strong interpersonal skills & a client-centric mindset
* Ability to work both independently and as part of a team
* Motivation to continuously learn and grow
* Strong expertise in beauty consultation and product sales across fragrance, make-up, and skincare
WHAT WE OFFER
* A dynamic environment and great teams
* Food, public transport, and shopping benefits
* A generous and flexible pension fund scheme
Avolta is committed to equal opportunities and will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, or other characteristics protected by law.
Please note that we can only consider applicants who are either eligible to work in Switzerland or hold the relevant work permit.
IF YOU APPLY PLEASE MAKE SURE TO SEND A CV IN ENGLISH
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