RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics.
Job Description
As we scale globally, we are looking for a HR & Office Operations Manager to build and oversee HR operations (70%) and office administration (30%) across our international locations. This role is perfect for a hands-on, self-starter who thrives in a fast-paced startup environment. You will be responsible for ensuring that HR processes are compliant and globally consistent while also managing day-to-day administrative tasks in a dynamic, rapidly scaling environment.
What You’ll Be Doing
* Oversee HR administration, payroll, benefits, compensation, and compliance across multiple regions (with a focus on Zurich, Switzerland), ensuring legal and regulatory requirements are met.
* Develop, implement, and maintain HR policies, procedures, and HRIS tools to streamline employee experience and support international growth.
* Support the onboarding process, ensuring a smooth transition for new hires, from drafting Employment Agreements and applying for work permits to first-day logistics.
* Act as a key point of contact for employee queries, providing guidance on policies and procedures. Foster a positive company culture and ensure alignment with our values.
* Play a key role in scaling HR processes as we expand into new markets, ensuring smooth operations across regions.
* Oversee day-to-day office operations, including supplies, vendors, and facilities, ensuring an efficient and pleasant workplace.
* Coordinate and manage travel logistics, including suggesting flights, accommodations, and scheduling itineraries for employees and leadership.
What You Must Have
* Proven experience (3+ years) as an HR Generalist, ideally within a scaling startup or global organization.
* Strong knowledge of HR policies, Zurich's local labour laws and regulations, payroll, and compliance requirements.
* Experience implementing or managing HRIS and payroll systems.
* Excellent organizational skills with the ability to multitask across HR, office operations, administrative tasks and travel coordination.
Get some bonus points
* Experience working in a high-growth, international startup with multiple locations.
* HR certification or professional HR qualifications.
* Experience expanding HR processes into new markets, including navigating international HR regulations.
* Experience with benefits administration and payroll in different countries.
RIVR is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team.
We believe the best work is done when collaborating and therefore require in-person presence in our office locations.
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