Rethinking Chronic Care Delivery
Perry Health is dedicated to transforming chronic care through a remote, continuous care model. This approach extends high-quality specialist care to all patients, regardless of location or other care disparities.
We focus on patients with Medicare who live with diabetes, using remote care to fill the gap between physician appointments. Our patients use cellular-connected devices that transmit data passively, allowing even tech-naive individuals to participate.
Real-time data flows to our clinicians, who monitor trends and deliver proactive care over the phone. We've built a proprietary Electronic Health Record (EHR) to ingest data pipelines and create workflows for clinical staff.
Facing a chronic disease alone is overwhelming and isolating, but we alleviate this burden by providing 24/7 care to our members.
About the Role
Accountability Coaches engage with individuals seeking to improve Type 2 diabetes through lifestyle modifications. We're looking for enthusiastic professionals passionate about working collaboratively to deliver unparalleled care to Perry members.
Key Responsibilities
* Serve as an expert diabetes health coach, supporting individuals to achieve the best outcomes possible.
* Engage individuals with empathy, clarity, and care, delivering education and personalized guidance according to Perry Health protocols.
* Recognize immediate care needs and triage/address accordingly to the clinicians of Perry Health.
* Adhere to policies and procedures for ongoing clinical quality and ensure standard operating procedures remain in compliance with all clinically-related legal and regulatory matters.
Qualifications
* National Board-Certified Health & Wellness Coach (NBC-HWC) eligibility
* LPN+ medical licensure
* Robust knowledge of ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines, and CDC DPP Lifestyle Management guidelines
* Substantial knowledge of the healthcare industry
* Motivated learner willing to acquire proficiency with necessary technology
* Desire to excel in a performance-based high-touch service environment
* Thrive in a team environment, collaborating with diverse groups at all levels of the organization
* Creative thinking, attention to detail, and a positive attitude
* Bilingual (Spanish) is a plus
HIGHLIGHTS
* This is a fully remote position
* A clinical encounter is defined by successful monthly calls with members and time spent in their chart
* Compensation is paid out monthly via direct deposit within two weeks of the last day of the month of service
About Our Team
Perry Health has been supported by investors like Primary Ventures, General Catalyst, and Box Group. Our team has helped build businesses at the intersection of technology, consumer, healthcare, and retail, including Vroom, K Health, Gilt, ShopKeep, SoulCycle, and more.
Our Values
Our patients are our purpose: We prioritize decisions that benefit our patients' health.
Bring your best self: Authenticity drives innovation, and we show up for each other and our patients every day.
Own your ideas and results: Each team member contributes to growth, identifying problems, seeking solutions, and taking accountability for results.
Move fast, but with purpose: Rapid growth is expected, and we set goals, work with purpose, reassess, and pivot when necessary.
Good ideas come from anywhere: Ideas from every level of the organization are considered, and we move forward together.