* Our client is a leading hedge funds company.
* Place of work: Geneva.
* Contract type: Permanent contract.
Main Duties/Responsibilities:
* Possess strong technical expertise in strategic platforms such as Microsoft Windows, Networking & Security, WAN, LAN, DNS, and DHCP.
* Monitor and manage ServiceNow (SNOW), prioritizing and escalating issues when necessary to ensure timely resolution.
* Experience with market data applications (Bloomberg, Refinitiv), market data feeds, and troubleshooting Excel Add-ins.
* Diagnose and resolve a wide range of technical issues, including computer hardware, software, networking, remote access, and telephony.
* Assist in documenting and maintaining IT policies, procedures, and knowledge base articles.
* Provide support for remote access solutions.
* Offer after-hours and on-call support as required.
* Collaborate with other IT team members and external vendors to address complex issues and implement solutions.
* Manage user accounts, permissions, and access controls.
* Participate in IT projects and initiatives, contributing to their planning and execution.
Work Experience/Background:
Essential:
* Experience working in banking/trading.
* Active Directory administration.
* Familiarity with best practice methodologies such as ITIL.
* Proficiency in Microsoft Office Suite (2016/365).
* Experience with Intune/SCCM.
* Knowledge of market data applications.
* PowerShell scripting skills.
* Experience with VMware/Horizon.
* Knowledge of Azure.
* Broad understanding of financial markets.
Desirable:
* Experience in Python support.
* IT certifications.
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Understanding of control principles (Release Management, Change Management, etc.).
* Proficiency in English and French.
QUAI DU SEUJET 12 1201 Genève
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